If you are having trouble logging in to any account, chances are cookies in your browser are disabled. To first make sure that cookies are disabled, click on the following link:
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Check browser information
Click on "Show my browser details"
You will see all the browser and IP information about your browser. Corresponding to Cookies, if it says "supported" that means your browser has cookies enabled. If you see a cross mark, the cookies are disabled.
In order to enable cookies, follow these steps:
For enabling cookies in Internet Explorer 7.0
- Click on Tools tab on the top of your browser
- Click on Internet Options in the drop down window
- A new window will appear in the form of pop up
- Click on "Privacy" tab near the top of window
- Click on "Sites" button
- Another window will appear
- You will see "Manage Sites" on the top of the contents
- Where it says, Address of Website, enter the web site name you wish to allow cookies for. Then click "Allow"
- Web site that you allowed cookies for will appear in the "Managed Websites" It will say allowed corresponding to that website name
Click "OK" to save changes.
For enabling cookies in Internet Explorer 6.0
- Click on "Tools" tab on the top of your browser
- Click on "Internet Options" in the drop down menu
- Click on "Privacy" tab
- Move the slider so that is on one of the levels below Medium High (including Medium, Low, Accept all cookies)
- Click "OK" to save changes.
For enabling cookies in Internet Explored 5.0
- Click on "Tools" tab on the top of your IE browser
- Click on "Internet Options" in the drop down menu
- Click on "security" tab
- Click on the "custom level" button near the bottom of the window
- Scroll down to cookies in the new dialog window and set both "Allow cookies stored on your computer" and "Allow per session cookies to "Enable"
- Click "OK" to save changes.